Hot Tub Directs

The following are the most frequently asked questions, if you should have any other queries or questions please do not hesitate to ask, we will be only to pleased to answer them.

Is a spa hot tub good for dealing with stress and tension?

All our spa hot tubs are great for dealing with stress and tension, created from today's fast way of life. They give a deep, progressive, body and back relaxation massage which is a great method and technique for removing stress and tension.

What about maintenance of the spa?

Maintaining your spa is also very straight forward, all our spa's come with onboard management systems which maintain the water temperature and filtration levels, the only thing you need to do is add some chemicals to the water now and again.

I'm worried about keeping the chemical level's correct?

The thought of applying chemicals is a worrying thought to most people in the beginning. But after a few weeks you will become quite confident in what to apply and when, even with out testing the water first.

What about electrical and water supplies?

Portable spas are filled with water from a hose pipe, so no fixed plumbing is required with regards to the electrical supply you should only use a CSCS/ECS registered Electrician which proves the individuals competence and have a written certificate for the work.

Where do I site my spa?

Your spa can be sited anywhere as long as the surface which it is to be placed is level and firm.

Can I have a choice of colours for my spa?

Yes within certain limits specifically on material size we can make any model in any colour from our range.

What does the Ozone generator do?

In order to sanitise the spa water it is necessary to kill the bacteria and oxide the impurities, our spa range uses an Ozone generator as the oxidiser which allows the sanitiser to handle the sanitation exclusively.

Do I need to drain the spa water from time to time?

Yes it is vitally important to drain the spa water after 4 to 8 weeks depending on usage use. Impurities can build up and the only effective way to remove them is to drain the water and replenish. The Health and Safety Executive recommend that water changes occur ever 4-6 weeks.

I have been told that the water can stay in my hot tub for up to 12 months, is this correct?

No it is not! Some people make this claim but it really is not acceptable, no mater what the system or however it is designed the water will need changing more frequently. If in doubt talk to the local HSE about it.

Is it possible to have a spa from stock today?

Sometimes yes depending on current stock levels, however generally allow 2-6 weeks for delivery of your spa, sometimes slightly longer during the summer period.

Can we visit you at your office?

You are more than welcome to visit our offices at any time to discuss your requirements.

Do you offer finance?

No we do not offer any kind of finance.

Do you offer annual maintenance?

Yes we do offer annual maintenance to help keep you spa hot tub in top working order, should you wish it.